24 Sep Launch of Hammersmith Zero-Emission Delivery Service: Parcels Not Pollution
Hammersmith BID has been awarded £50,000 in funding from Transport for London (TfL) to support the new zero-emissions freight hub, Parcels Not Pollution. The project aims to reduce traffic, ease congestion and improve air quality in Hammersmith town centre, and will be delivered in partnership with Hammersmith & Fulham Council and e-cargobikes.com.
The Parcels Not Pollution clean air delivery service launched on Monday 16 September, with local businesses including Kings Mall Shopping Centre, Regus, the Ark building, and the Lyric theatre signed up to use the service.
Using electric cargo bikes is a more sustainable way to deliver goods in the local area, enabling businesses to receive and sort deliveries at a single location. This will reduce the number of freight vehicles on the roads in Hammersmith, particularly at peak times.
Goods will arrive at the e-cargobikes.com warehouse in Ladbroke Grove and deliveries will be made the same day they are received*, with no difference in the service to the customer and no extra delivery cost. Our designated Hammersmith driver will service the area from 10am – 6pm, Monday to Friday.
To use the service, when you order something to be delivered simply enter the below address, instead of your usual address:
Your Name
Your Company Name
C/O e-cargobikes.com
Unit 3-4
69 St. Mark’s Road LONDON W10 6JG
You can also register for the service via our website, to ensure we have your contact details.
We will be having pop-up sessions in businesses across the town centre, to answer any questions there may be about the service and to encourage sign-ups. If you are interested in hosting a pop-up, please get in touch.
Deliveries and servicing are vital to London’s economy. Half the value of household expenditure, around £79 billion, relies strongly on road freight. However, goods vehicle movements in the capital have increased by around 20 per cent since 2010, contributing to poor air quality, congestion and road danger. Many freight movements are made during the morning peak, when there are higher numbers of vulnerable road users.
Patricia Bench, Hammersmith BID Director, said: “We are delighted to have been awarded this funding which will help us achieve our objectives to reduce the number of, and emissions from, freight and goods vehicles in our town centre. We look forward to working together with TfL, Hammersmith & Fulham council and our partners to achieve these goals.”
Emily Herreras-Griffiths, TfL’s Travel Demand Management Programme Director, said: “We’re investing with business groups across London to enable more people to make the switch to cleaner, greener and more efficient ways of moving goods around the capital. Hammersmith BID’s new zero-emission cycle freight service, part-funded by TfL, will help reduce the number of vans and lorries on local streets, particularly at peak hours, making a real difference to local air quality, congestion and road danger.”
Clare Elwes, Co-Founder of e-cargobikes.com, said: “We’re excited to announce the launch of Parcels Not Pollution, working in Partnership with Hammersmith BID and H&F council to ensure the streets of Hammersmith are cleaner, safer and less congested. E-cargobikes.com offer sustainable last mile delivery solutions – if you are considering how your company could join in and reduce its carbon footprint then it’s time to get involved and get in touch – be part of the solution! Pass it on…”
For further information, please contact Livia Caruso.

*subject to goods arriving by 3pm